Every chat becomes a customer record
Moshee turns your WhatsApp and Carousell conversations into an organised customer list with insights generated.
A customer list that's seamless to maintain
It starts full, not empty
A normal CRM is a blank list on day one. Connect your channels and see who you've interacted with.
It stays up to date
Details change as the conversation goes on, so the list is accurate today, not just the week you set it up.
Sorted so you can act
Customers are grouped by intent, so you can pick a group and follow up with the right message.
How the customer list works
You chat. Moshee keeps the records.
Moshee's read
Open any customer, know exactly where things stand
Moshee reads the whole conversation and writes the summary for you: what the customer wants, what's blocking the deal, and what to do next. Re-analyze anytime for a fresh read.
VARe-analyze
vanessa
via WhatsApp · +65 8888 9999
Moshee's read
Seeking a phone camera lens repair, highly motivated, already sent photos of the damage. Asking for a quote and turnaround time. Get the technical team's estimate quickly, the customer is actively waiting.
High IntentDiscoveryNeeds Human
Intent and stage, labelled for you
See who's ready to buy at a glance
Every customer is labelled by intent (High Intent, Considering, Bought) and deal stage (Discovery to Closing) from the conversation itself. Filter to the ones worth chasing right now.
High IntentClosing2 filters
KAClosing
kaziarif96
Galaxy S24 Ultra · negotiating final price
TRClosing
trulysingaporean
Galaxy S25 · asked to confirm collection
YGClosing
Yan Gerek
Galaxy Note · comparing against Oppo Find
3 customers worth calling today
One list, whole team
Every channel and every teammate, on the same page
WhatsApp and Carousell buyers live in one list with phone numbers, assignees, and notes shared with your team. When a customer returns, whoever answers already knows the story.
VA
vanessa
+65 8888 9999
Same customer, both channels, one record
Note · shared with your team
Prefers weekend collection at Tampines. Quoted S$95 for the lens repair, waiting on our technician's confirmation.
DTDavid, 2h ago
Assigned to Cheryl
Everything included
A customer list that maintains itself
Profiles built from chat
Name, phone, channel, and what they're interested in, captured from the conversation. No forms, no data entry.
Search and filters
Slice your customers by intent, stage, channel, or product in a click. Find one buyer by name in seconds.
Interested-in tracking
Every product a customer asked about, kept on their record. The starting point for reengagement and campaigns.
Every channel, one list
WhatsApp and Carousell buyers side by side, with the channel marked on each record and every conversation attached.
Shared team notes
Add a note once and the whole team sees it. Assign customers to teammates so nothing falls between two people.
Always current
Records update as conversations happen, and you can re-analyze any customer for a fresh read on demand.