Help center

How can we help?

Getting started

Set up Moshee in minutes What Moshee does and does not do on its own Getting to value fast: the Moshee loop

Connect your channels

Connect your Carousell chats Connect WhatsApp Business Handling multiple channels in one inbox What buyers see on their side

Teach Moshee your business

Add your inventory: link, file, or Google Drive Writing instructions Moshee follows How Moshee learns from your chats

Appointments & availability

Set operating hours and blocked days Confirmations, check-first, and rescheduling Google Calendar sync (coming soon)

Campaigns & customer list

Running campaigns: audience to replies Opt-outs and etiquette

Team, billing & account

Team members, roles, and what each sees Plans and billing What Meta charges for WhatsApp Deleting data and privacy

Can't find what you need?

Contact us on WhatsApp or email.

WhatsApp us [email protected]