Help center

How can we help?

Getting started

Set up Moshee What Moshee handles Your first week with Moshee

Connect your channels

Connect your Carousell chats Connect WhatsApp Business Your inbox, and taking over a chat What buyers see on their side

Teach Moshee your business

Add your sources: links, files, and Google Drive Guidance: the rules Moshee follows Different rules for Carousell and WhatsApp Follow up with customers who go quiet How Moshee learns from your replies

Appointments & availability

Set when Moshee replies Booking, confirming, and rescheduling appointments Google Calendar

Campaigns & customer list

Running a campaign Who campaigns leave out

Team, billing & account

Team members, roles, and what each sees Plans and billing What Meta charges for WhatsApp Deleting your account and data

Can't find what you need?

Contact us on WhatsApp or email.

WhatsApp us [email protected]