Plans and billing

Current plans and prices are on the pricing page. Pay monthly or annually.

Your free trial

Start free gives you a 7-day trial with 500 credits and no top-ups. Before it ends, choose a plan in Billing to keep Moshee replying. If you don't, AI replies and bulk messages stop, but your inbox, history, and replying yourself keep working.

• Starter is S$99 per month billed annually, or S$119 billed monthly, with 500 monthly active contacts (shown as Monthly active customers in Billing) and 3,000 credits.
• Growth is S$299 per month billed annually, or S$359 billed monthly, with 2,000 monthly active contacts and 5,000 credits.
• Enterprise is custom: contact us from the pricing page.

Every plan includes everything Moshee does, with unlimited team members. A bulk message (a campaign, a broadcast, or one message sent to several customers at once) is 1 credit per customer it is delivered to. One-to-one messages are free, and each contact past your plan is 10 credits. Contacts and included credits reset every month. Need more? Top up 1,000 credits at a time, S$29 on Starter and S$25 on Growth. Top-up credits never expire.

Auto top-up is off by default. Turn it on to buy a block automatically when your credits run out, up to a monthly limit: 4 blocks on Starter and 12 on Growth, unless you set your own. With no credits left, customers you already talked to this month still get replies. A new customer gets one out-of-credits message, which you can edit or switch off, and no replies from Moshee until you top up or the next month starts. Campaigns cannot send.

Where to manage billing

Billing is on the web app only, and only admins can see it. Open Settings, then Account, and scroll to Billing. On a narrow screen, tap the Billing card in Settings. Use Change plan to switch plans, Top up to buy credits, and Manage billing to update your card, see invoices, or cancel.