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How Moshee learns from your chats
3 min read · Updated July 2026
The Agent brain is not just what you type into it. Moshee also observes how you actually sell, and gets smarter over time.
Learning by watching you
When you take over a conversation, reply yourself, or edit what Moshee was about to send, that is a lesson. Moshee picks up your tone, the phrases you use, the answers you give to questions its knowledge did not cover, and applies them the next time a similar conversation comes up.
- Your voice: how you greet, how direct you are, when you use Singlish and when you don’t.
- Your answers: a question you answered once becomes something Moshee can answer next time.
- Your corrections: edit Moshee’s reply and it learns the difference between what it wrote and what you sent.
Seen across your conversations
Learnings come from patterns, not one-offs. Something Moshee has seen you do across many chats becomes part of how it sells; a single unusual reply does not. You can review what Moshee has learned in the Agent brain, and remove anything that should not be there.
The more you sell with Moshee, the better it represents you. Nothing it learns is shared outside your business.
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