Help center / Appointments & availability

Set when Moshee replies

1 min read · Updated October 2026

When Moshee replies

Go to Agent, then Availability. For each connected channel you can switch Moshee on or off and set the days and hours it replies, with different hours on some days, or a day marked Closed.

Outside those hours Moshee does not reply. Nothing is sent, and the chat waits for you in your inbox. Moshee answers normally once your hours start again.

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