Help center / Connect your channels
What buyers see on their side
2 min read · Updated July 2026
Buyers see messages from your business, on the channel they wrote to, in the tone you sell with. There is no bot badge and no separate number.
Because Moshee answers from your inventory and rules, the experience for the buyer is simply a shop that replies fast and gets the details right. If a buyer asks something Moshee cannot answer, it tells them it will check, and flags the conversation to you rather than guessing.
Still stuck?