What we shipped in October
See why Moshee gave a reply and fix it once, keep every customer in one list, and send your brochure or price list in the chat.
See why Moshee replied, and fix it once
Admins can now tap the Moshee mark on any AI reply to see where the answer came from, such as your price list, your Guidance or a document in Sources.
If the answer is wrong, tap Not right? Tell Moshee and say what to change. Moshee suggests a fix, and nothing changes until you confirm it. After that, every customer who asks gets the right answer.
How to see why Moshee replied, and correct it
Every customer in one list
Moshee is your CRM, and it started filling up the day you connected WhatsApp or Carousell. Everyone who messaged you there already has a record.
Now you can add the customers Moshee hasn't met, like walk-ins or buyers in an old spreadsheet. On the Customers page, import a CSV file or a Google Sheet, or add people one at a time. You can export the list to CSV whenever you want. Import and export are for admins.
With everyone in one place, it's easier to follow up with past buyers.
How to add, import, and export customers
Send your brochure or price list in the chat
Customers often ask for a brochure or price list before they decide. Moshee can now attach yours to the messages and campaigns it drafts for you, so they get it in the same chat.
It goes as a photo on Carousell and WhatsApp, or as a PDF on WhatsApp. You choose which Sources Moshee may send from, and you see every attachment before it goes out.